Errors & Omissions

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The various versions of the CVS Database has been tested on a variety of computers and operating systems (Windows 95; 98; 2000 and XP)

If you're experiencing a problem with the CVS Database, you may use this form to let us know.  You may wish to check out the Known Problems section or FAQs first.

We would be very grateful if you could report any problems with the operation of database. 
These will be addressed in the next release of the system and will be documented in
the FAQs or What's New sections of this web site.

bulletPlease do not use this form to submit additional cases to the study.
bulletPlease do not use this form to describe problems relating to coding or data entry
 
bulletYou may use this form to submit additional case details (for example any additional UPD studies that were not originally submitted)
 
bulletYou can also email the ACC CVS Database

For suggestions, or ideas to improve the system, please use the suggestion form.

 

Errors & Omissions Form

Please be as specific as possible when describing the problem.

  1. Which version of the database are you using?


  2. Please enter a brief one-line description of the problem:


  3. Please describe the particular problem as fully as possible:

     
  4. Please provide us with the following information in case we need to contact you:

Name:

Phone:

E-mail:   

       

 

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Known Problems

The following is a list of some known problems or issues with the database;
 
bulletAccess 97 Version of the database only
If the version of Access 97 you are using has not been patched with the Microsoft Service Packs (SP1 and SP2 for Office 97), you may not be able to run the CVS Database.

The error reported will depend on the Windows operating system you using

Windows 95/98
MSACCESS caused an invalid page fault in ...

Windows NT 4.0
An application error has occurred and an application log is being generated.
MSACCESS.exe

Windows 2000
MSACCESS.exe has generated errors and will be closed by Windows. You will need to restart the program.  An error log is being created.

Installing the Office 97 Service Packs will cure this problem.
 
bulletProblems with list filters

The filtering is designed to work cumulatively and it is therefore possible to end up with no cases being displayed.  There is a button to remove the filters and return you to the original selection.

We are aware that when listing structural abnormalities some of the filters do not work.  We will address this in the next release.

 

bulletNo permission for [CVS database]

You are joined to a Microsoft Access Workgroup file as a user who is  not recognised by the CVS database (you may have been required to enter a logon and password when starting Microsoft Access).  As a work around, simply create a shortcut to the CVS Database that uses the default workgroup file.

As the target for the shortcut, use the following command line

"[path to ] … msaccess.exe" /wrkgrp "[path to ] … \system.mdw” “"[path to ] …[cvsdatabase].mde”

On a Windows 2000 computer, running the Access XP version the shortcut would read:

"C:\Program Files\Microsoft Office\Office\msaccess.exe" /wrkgrp c:\winnt\system32\system.mdw c:\cvs\acc_cvs_vXP_001.mde

If you have any problems regarding this, contact John Emslie

 

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Questions or problems regarding this web site should be directed to j.b.emslie@ncl.ac.uk
Last modified: 04-11-2005.